Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Mostbet (the operator) governing your use of the platform at mostbet.tz, including all associated services, games, and features. By registering an account or placing any bet, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any provision, you must not use the platform.

In these Terms and Conditions, the following terms have the meanings set out below: 'Account' means your personal user account registered on the platform; 'Bet' means any wager placed through your Account; 'Balance' means the funds available in your Account; 'Bonus' means any promotional credit or offer issued by the operator; 'Deposit' means funds transferred to your Account; 'Withdrawal' means funds transferred from your Account to your registered payment method; 'Dormant Account' means an Account with no activity for 12 consecutive months; 'You' or 'Your' refers to the individual user of the platform.

You may register an Account only if you meet all of the following conditions: you are at least 18 years of age; you have the legal capacity to enter into a binding contract under the laws of your jurisdiction; you are not resident in or accessing the platform from a jurisdiction where online gambling is prohibited; you are not an employee, agent, or affiliate of Mostbet or any related entity; you have not been previously suspended or permanently closed by the operator; and you are not listed on any gambling self-exclusion registry or regulatory exclusion list. Registration from restricted jurisdictions is prohibited and may result in account closure and forfeiture of funds.

You are responsible for providing accurate, complete, and current information during registration. You must use only one Account per person, household, and IP address. Creating multiple accounts is prohibited and may result in suspension and confiscation of all balances. You are solely responsible for maintaining the confidentiality of your login credentials and password. You must notify the operator immediately of any unauthorized access or security breach. The operator is not liable for any losses resulting from your failure to protect your password or from unauthorized use of your Account. You agree to provide truthful information and to update your Account details if any information changes.

The operator may require you to complete identity verification and Know Your Customer (KYC) checks at any time, including before your first withdrawal. Verification may include submission of a valid passport or national ID, proof of address, and payment method verification. Failure to complete verification within a reasonable timeframe may result in account suspension. For full details on verification requirements and procedures, please refer to the KYC Policy.

Deposits are processed instantly and are free of operator fees. You may deposit using M-Pesa, Airtel Money, Tigo Pesa, Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, or USDT. Minimum and maximum deposit limits apply and are displayed on the deposit page. Withdrawals are processed within 24 hours and are also free of operator fees. Funds are returned to the original payment method used for deposit. You must have a positive balance and meet any applicable wagering requirements before withdrawing bonus funds. The operator reserves the right to refuse withdrawals that appear suspicious or violate these terms. Cryptocurrency withdrawals are processed to the wallet address you provide; the operator is not responsible for errors in address entry.

Any bonus credited to your Account is subject to wagering requirements and other conditions. You must wager bonus funds a specified number of times before withdrawal is permitted. Bonus funds cannot be withdrawn directly; only winnings derived from bonus wagering may be withdrawn after requirements are met. Bonuses expire after 30 days if not used. For complete bonus terms, conditions, and restrictions, please refer to the Bonus Terms and Conditions.

An Account is considered dormant if no activity occurs for 12 consecutive months. The operator may charge an inactivity fee to dormant accounts. You will be notified by email before any fee is applied. If your Account balance reaches zero due to inactivity fees, your Account will remain closed but may be reactivated upon request. Any remaining balance will be returned to your registered payment method upon closure.

You agree not to engage in any of the following prohibited activities:

Violation of these prohibitions may result in immediate account suspension, forfeiture of all balances, and referral to law enforcement authorities.

The operator reserves the right to suspend or permanently close your Account at any time, with or without notice, if you violate these terms or engage in prohibited conduct. The operator may confiscate winnings and balances if fraud, collusion, or money laundering is suspected. The operator may modify these Terms and Conditions at any time by posting updated terms on the platform. Continued use of your Account after modification constitutes acceptance of the new terms. The operator is not liable for any losses resulting from account suspension or closure.

Mostbet is committed to promoting responsible gaming. You acknowledge that gambling carries risk and may result in financial loss. The platform provides tools to help you manage your gaming, including deposit limits, loss limits, session time limits, self-exclusion, and reality check reminders. You are responsible for using these tools and for seeking help if you develop a gambling problem. For information on responsible gaming resources and support, please refer to the Responsible Gaming Policy.

If an obvious error occurs in the odds, payout calculation, or game display, any bets affected by that error are void and will be refunded. If a technical malfunction prevents you from placing or canceling a bet, the bet will be refunded. The operator is not liable for losses resulting from your failure to notice an obvious error before placing a bet. The operator will investigate all reported errors and malfunctions and will notify you of the outcome.

To the maximum extent permitted by law, the operator is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of profits, data, or business opportunity. The operator's total liability for any claim shall not exceed the amount of your last deposit. This limitation applies regardless of the cause of action or theory of liability.

All content on the platform, including the Mostbet name, logo, design, software, games, and graphics, is the exclusive property of the operator or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, modify, or transmit any content without prior written permission. Unauthorized use of intellectual property may result in legal action.

These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operator's license. The operator is licensed by Curaçao eGaming. Any dispute arising from these terms shall be subject to the dispute resolution procedures outlined in the Dispute Resolution Policy. You agree to submit to the jurisdiction of the applicable regulatory authority and any competent court.

If you have a complaint or dispute with the operator, you must first contact customer support at [email protected] or via live chat. The operator will investigate and respond within a reasonable timeframe. If you are not satisfied with the operator's response, you may escalate your complaint to the relevant regulatory authority. For detailed dispute resolution procedures, please refer to the Dispute Resolution Policy.

These Terms and Conditions are provided in English. If the platform is available in other languages, the English version shall prevail in the event of any discrepancy or conflict.

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

The operator may communicate with you via email, in-account notifications, SMS, or push notifications. You agree to receive such communications and are responsible for keeping your contact information current. Important notices, including changes to these terms, account suspensions, and bonus expiration, will be sent to the email address registered on your Account. You are deemed to have received notifications 24 hours after they are sent.

For questions or concerns regarding these Terms and Conditions, or to access your account, you may contact customer support via live chat (available 24/7), email at [email protected], or through Telegram and phone. Support is available in multiple languages. For account access and login assistance, Mostbet login tanzania is available on the main platform.

These Terms and Conditions were last updated on the date displayed at the bottom of this page. The operator reserves the right to update these terms at any time. Your continued use of the platform following any update constitutes your acceptance of the revised terms.